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Phone/Text: (602) 692-8333 Email: info@readygomro.com

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Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please contact us directly at: Our Support Portal, we are happy to answer!

FAQ - Frequently Asked Questions

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We offer available services through FedEx, UPS, USPS, and DHL. Most products can be ordered via next-day-air service.

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Yes. We can ship to your client.

Please add a note during checkout or call or email us to let us know. We can also include your packing slip and/or your shipping label upon request.

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All of our options are displayed during checkout. We accept a wide variety of payments. We accept standard Visa, Mastercard, and American Express payments (along with similar options for international customers).

We also offer Amazon Pay, Apple Pay, and PayPal. Wire/ACH payment information is available upon request. And we also use niche B2B platforms like Bill.Com. If you have any other requests, please reach out to us.

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Typically, we do not offer Net Terms. We prefer orders be prepaid. If Net Terms are necessary, please reach out to us.

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  1. First, please sign up for an account on our website.
  2. Second, please email your local exemption form to info@b2esurplus.com.
  3. Typically, we respond to tax-exempt requests within 10-15 minutes.
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We offer a mix of new and used products. Both product conditions are listed on the product page.

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Yes. We do our best to keep our inventory control very accurate. If you'd like to verify stock, please reach out to us via phone/text or email. If there are any stock errors, we will let you know immediately.

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Our refurbished products are usually used. They are cleaned, tested, and include a 90-day warranty.

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We do not represent any manufacturers. We are also known as "discount / overstock / surplus", "grey market", a "non-authorized stocking distributor", or "independent distributor".

We offer a 90-day warranty on all sales through Ready Go MRO. Typically, the manufacturer will not warranty products that we resell.

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Additional FAQ

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You are welcome to contact us. We typically need product brand, model, condition, and quantity. Pictures also help. We are always happy to make an offer

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We are a non-authorized stocking distributor. We purchase a lot of job leftovers, legacy products, overstock, liquidations, etc. We are also known as a liquidator or grey-market dealer.

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We stock a mix of new and refurbished products. Our new products usually include original packaging.

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We can sometimes provide a discount, especially for larger quantity and resale orders.

To request a discount, you can send us a RFQ through our online system, or call (602-692-8333) or email (info@readygomro.com)!

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Yes. We have an automatic quoting system. The "Request a Quote" button is located underneath the "add to cart" button in every listing. If you cannot get it to work, please contact us and we can manually supply a quote.

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Yes. You can simply include your PO # during checkout, and it will be on your receipt. Or, if required, you can first email us a PO (info@b2esurplus.com) and we can issue a matching invoice.

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Yes. Local pickup is available. Our pickup hours are "by appointment only". Also, some of our products ship directly from distributors. Please call, email, or text us to arrange pickup.

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Yes. We have a standard 90-day delivery window on all orders. Our full warranty return/exchange policy is located at https://www.b2esurplus.com/90-day-warranty/

Unable to find satisfactory answers? Contact Support