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Frequently Asked Questions
We offer available services through FedEx, UPS, USPS, and DHL. Most products can be ordered via next-day-air service.
Yes. We can ship to your client.
Please add a note during checkout or call or email us to let us know. We can also include your packing slip and/or your shipping label upon request.
All of our options are displayed during checkout. We accept a wide variety of payments. We accept standard Visa, Mastercard, and American Express payments (along with similar options for international customers).
We also offer Amazon Pay, Apple Pay, and PayPal. Wire/ACH payment information is available upon request. And we also use niche B2B platforms like Bill.Com. If you have any other requests, please reach out to us.
Typically, we do not offer Net Terms. We prefer orders be prepaid. If Net Terms are necessary, please reach out to us.
- First, please sign up for an account on our website.
- Second, please email your local exemption form to info@b2esurplus.com.
- Typically, we respond to tax-exempt requests within 10-15 minutes.
We offer a mix of new and used products. Both product conditions are listed on the product page.
Yes. We do our best to keep our inventory control very accurate. If you'd like to verify stock, please reach out to us via phone/text or email. If there are any stock errors, we will let you know immediately.
Our refurbished products are usually used. They are cleaned, tested, and include a 90-day warranty.
We do not represent any manufacturers. We are also known as "discount / overstock / surplus", "grey market", a "non-authorized stocking distributor", or "independent distributor".
We offer a 90-day warranty on all sales through Ready Go MRO. Typically, the manufacturer will not warranty products that we resell.